How to Remove LiveZilla’s Footer/Credits

If you’re like me footers with forced credits aren’t cool, although sometimes someones work deserves credit it can ruin a visitors perspective who is expecting a brand.
In this quick tutorial I will show you how to remove all the LiveZilla Credits from the UI so visitors will never know your are using an open source support client. This can be achieved by following 2 simple steps:

  • edit the carrier_logo.gif image to represent you company’s brand/logo.
  • change footer code that shows LiveZilla Credits

If you haven’t already figured out to install the livezilla server files in a folder called live_chat or live_support. Do it now, its SEO friendly :)

Once you have installed your server files make sure they are located one level up of your root directory (root:/live_chat/) this will make everything look more professional in the long run.

Once the steps above have been completed locate the file named lz_chat_frame.4.1.tpl this file should be located at:

root:/live_chat/templates/frames/

once located the file should look similar to this:

lz_chat_frame.4.1.tpl

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<meta name="robots" content="index,follow" />

    <link href="./templates/style.css" rel="stylesheet" type="text/css" />
<div id="lz_chat_param">
<table style="height: 100%;" width="100%" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td align="center"><!--param--></td>
</tr>
</tbody>
</table>
</div>
&nbsp;

Remove Line 13 so it looks like the source below.

Updated lz_chat_frame.4.1.tpl

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<meta name="robots" content="index,follow" />

    <link href="./templates/style.css" rel="stylesheet" type="text/css" />
<div id="lz_chat_param">
<table style="height: 100%;" width="100%" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td align="center"></td>
</tr>
</tbody>
</table>
</div>
&nbsp;

Thats it! Kiss the footer and the breadcrumb’s root gone!

 

I have updated this tutorial for version 3.3.2.2 (last open source version) at the following post http://www.miguelvallejo.com/how-to-remove-livezillas-footercredits-from-version-3-3-2-2/

Comments

comments

9 Replies to “How to Remove LiveZilla’s Footer/Credits”

  1. I just updated to version 3.3.2.0

    The footer is located in the same
    location, but the code looks a
    little different.

    The ‘Param’ value is now on line 9
    between the lz_chat_param div
    markers.

    Thanks again, and you should think
    about adding one of those ‘Buy Me
    A Cup of Coffee’ donation buttons
    to this great site.

    I for one would buy you a
    Mocha Lateé Smateé Grandé!

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